Technical Services Consultant / IT Consultant
Location: DC Metro, DC
Department: Projects Team
Type: Full Time
Min. Experience: Experienced
Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)
Job Location: DC Metro Area
Type: Fulltime, Mon-Fri
Number of Openings: 1
Start Date: Contingent
The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.
Primary Roles and Responsibilities:
- Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
- Consult with end users and manage back-end systems.
- Plan, execute and deploy computer, server and cloud solutions.
- Implement network and printer reconfigurations.
- Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support.
Job Requirements and Qualifications:
- Minimum 6 years of IT experience with hands-on experience with Windows Server 2016 and above
- Install, configure and troubleshoot Microsoft Windows 11
- Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365
- Hands-on experience with ISP/router/firewall management
- Thorough knowledge of Ethernet network environments, Active Directory user and group management
- Ability to troubleshoot computer and peripheral hardware issues
- Microsoft certifications preferred, specifically Azure, Intune and Power BI
- Experience with ConnectWise Manage and RMM preferred
- Cisco, Apple, VMware, CompTIA certifications a plus
- NIST 800-171/CMMC experience preferred
- AWS certification preferred
- Excellent customer service skills and strong interpersonal communications skills
- Effective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlines
- Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
- Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.
About MainSpring:
MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.
- Medical, Dental and Vision coverage for employee and family
- 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
- Group Term Life and Accidental Death and Dismemberment coverage (company provided)
- Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
- Health Reimbursement Account (HRA) w/ medical coverage
- 7 Paid Holidays + 1 Floating Holiday
- Paid Time Off (PTO)
- Bonus plans
- Tuition Reimbursement Program
- Employee Assistance Program
- Employee Referral Program
- Dynamic Recognition and Rewards
- Work with Industry-Leading Talent
- Promotion and Advancement Tracks
Founded in 1993, MainSpring is headquartered in Frederick, Md., with offices in Florida, Ohio, Washington and Wisconsin. The firm supports a wide range of clients including businesses, non-profits and government agencies such as the Department of Defense.
Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.
