Senior Business Technology Consultant

Location: Frederick, MD

Type: Full Time

Min. Experience: Experienced

Senior Business Technology Consultant, DC-VA-MD (Metro Area)

Job Location: DC Metro Area

Type: Full-time, Mon – Fri

Number of Openings: 1

Salary: $75,000 - $85,000

Start Date: Immediately

Clearance Required: None

MainSpring, Inc. is looking for an experienced and forward-thinking Senior Business Technology Consultant to join our team. The position requires a well-rounded individual who will simultaneously oversee a variety of clients to help them align IT to their business goals. The experienced senior consultant should be energetic, driven, and ready to advise clients in the areas of strategic planning, risk management and business process improvement. If you are someone who maintains a positive, energetic attitude with a passion for leaning new technologies, come join our team!

Primary Roles and Responsibilities

  • Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus
  • Travel to client sites in the DC-MD-VA metro area to meet with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives
  • Manage client accounts, beginning with the initial onboarding phase as well as monthly, quarterly, and annual business reviews
  • Foster business relationships with an emphasis on impacting clients’ missions
  • Work with business executives to identify workflow and operational challenges and recommend solutions that create greater efficiencies
  • Proactively determine client IT needs and create an accurate technology roadmap and operating technology budget
  • Assist in coordinating and communicating the results of internal audits via written reports and oral presentations to MainSpring management
  • Lead communications in coordinating customer emergencies and issues
  • Retain clients by delivering customer satisfaction

Job Requirements and Qualifications 

  • Minimum six (6) years of IT-related experience, demonstrating leadership skills, as well as broad knowledge of IT best practices in the small business industry
  • Bachelor’s degree in a related field (preferred)
  • Demonstrate strong business acumen, with a deep understanding of technical concepts and industry trends 
  • Experience consulting for small and medium-sized organizations. Consultative sales experience is a plus
  • Ownership of client issues and initiatives. Represent client interests to internal teams.
  • Strong organizational skills are required with the ability to manage projects from multiple departments and the ability to set customer expectations.
  • Strong problem solving and conflict resolution, with the ability to multitask several client initiatives simultaneously self-driven and highly motivated with a positive attitude
  • Experience in security compliance or other technology-based compliance areas
  • Possess a strong IT knowledge that includes a focus on new technologies and trends
  • Ability to identify inefficiencies within business process
  • Ability to measure the impact of technology decisions
  • Excellent written and interpersonal communication skills. Experience with public speaking and presenting to clients
  • Committed to quality, and ongoing process and procedure improvements

About MainSpring

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.

  • Competitive salaries, 401k matching, performance-based merit reviews and bonus programs, including referral bonuses
  • Medical, dental and vision benefits
  • Life insurance policy, STD and LTD 100% paid by MainSpring
  • Paid time off for vacation, personal/sick leave, marriage leave (1 week), maternity and paternity leave (2 weeks), for eligible full-time employees
  • Professional development opportunities, training and certifications when required, computer purchase assistance, tuition reimbursement program
  • Recognition programs, including monthly kudos, Employee of the Quarter and annual presidential awards for MainSpring employees who best represent MainSpring

Founded in 1993, MainSpring is headquartered in Frederick, Md., with offices in Florida, Ohio, Washington and Wisconsin. The firm supports a wide range of clients including businesses, non-profits and government agencies such as the Department of Defense.

Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.

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